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Terms of Service

Effective Date: February 17, 2026

1. Service Description

TradesIQ LLC (“TradesIQ,” “we,” “us”) provides an AI-powered document digitization and knowledge base platform designed for trade businesses including HVAC, plumbing, electrical, roofing, and general contracting companies. Our platform enables users to upload paper and digital documents (invoices, work orders, permits, estimates, contracts, and other business records), have AI extract and classify the data, search their entire document history, and ask AI questions about their business records.

2. Subscription Plans

TradesIQ offers the following subscription tiers:

  • Starter: $29/month — 25 document scans/month, 50 AI chat queries/month, 500 MB storage
  • Pro: $59/month — 500 document scans/month, unlimited AI chat queries, 10 GB storage
  • Business: $99/month — Unlimited document scans and AI chat queries, 100 GB storage

We reserve the right to modify pricing with 30 days’ notice to active subscribers. Changes will take effect at the start of the next billing cycle.

3. AI Accuracy Disclaimer

TradesIQ uses artificial intelligence (powered by Anthropic Claude) for optical character recognition (OCR), document classification, data extraction, and conversational AI chat. While we strive for high accuracy, AI-generated outputs may contain errors.

You acknowledge and agree that:

  • AI-extracted data (amounts, dates, names, line items) should be reviewed by a human before use in business decisions, accounting, or legal matters.
  • AI chat responses are generated based on your uploaded documents and may be incomplete or inaccurate.
  • TradesIQ is not liable for any business decisions, financial losses, or legal consequences resulting from reliance on AI-generated output.
  • You are solely responsible for verifying the accuracy of extracted data before acting upon it.

4. Data Handling

Your uploaded documents are processed using the following third-party AI services:

  • Anthropic Claude: Used for OCR, document classification, data extraction, and AI chat responses.
  • Voyage AI: Used to generate vector embeddings for semantic search functionality.

We do not use your documents or data to train AI models. Your documents are sent to these services solely for the purpose of providing the TradesIQ features you requested. Please review Anthropic’s and Voyage AI’s respective privacy policies for information about how they handle data in transit.

5. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access. You are responsible for all activity that occurs under your account.

6. Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, the Acceptable Use Policy, or for any other reason at our sole discretion. Upon termination:

  • You will have a 30-day window to export your data.
  • After the export window, your data will be permanently deleted.
  • No refunds will be issued for the current billing period.

You may cancel your account at any time from the Settings page. Cancellation takes effect at the end of the current billing period.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRADESIQ LLC’S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO TRADESIQ IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

IN NO EVENT SHALL TRADESIQ BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Maryland.

9. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or a notice within the platform. Continued use of the Service after changes constitutes acceptance of the updated Terms.

10. Contact

If you have questions about these Terms, contact us at [email protected].